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Shipping & Returns

* Deliveries are made Monday through Saturday, 8 am to 7 pm.

* Though orders are generally delivered within hours, deliveries will have a maximum delivery time of 24 hours. In some cases, difficult to get flowers or remote areas.

* The order shall provide the recipients phone arrangement. If the person is not going to be at the appointed place, but as far as possible not reveal the surprise.

* makes a call to the person to confirm his presence at the place indicated. If the person is not in that place, we conducted three subsequent attempts. Failure to locate the person, the time of 24 hours maximum delivery annulling leaves and taken for completion of service.

* arrangements components and accessories may vary. While we do our best to deliver an arrangement as similar or superior to that shown on the Internet, there are circumstances beyond our control that force us to change the design slightly, as the season of flowers, stocks in the country, the materials Further, etc. In these cases, our designers use flowers similar in shape and color, or the same meaning.

* In extreme situations, when there is a person in the place of delivery for example, the delivery will be someone trusted (receptionist, family, etc..) Unless other observations by the client in the page otherwise purchase.

* Follow all instructions to be made by the customer in the purchase order, including indications of delivery, anonymity, etc.. insofar as possible. However there are still indications outside the moral or ethical framework and outlaws, and is at the discretion of decision regarding the ethical and moral framework.

* FloristeriaCR can not deliver to places that do not allow the entry of flowers or elements outside the company, such as hospitals or high-security companies.

* FloristeriaCR not responsible for issues outside their responsibility to design and delivery arrangements, such as allergies or tastes of the person receiving the flowers. We make every effort to deliver a memorable but we can not predict aspects outside our normal responsibilities.

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